What Is an Operational Project?
Operational Projects focus on managing the continuous, day-to-day needs of your business. Unlike time-bound Waterfall or Agile projects, Operational Projects are ideal for ongoing asset maintenance, compliance checks, and support functions that require persistent attention and real-time responsiveness.
Features
Feature | Description |
Asset Lifecycle Management | Track assets from deployment to retirement; document upgrades, repairs, and warranty history for full oversight. |
Support & Maintenance | Automate and schedule recurring maintenance and support tasks; generate tickets to keep operations running. |
Compliance & Updates | Monitor regulatory deadlines, manage compliance documentation, and set automated alerts for upcoming activities. |
Task Type | Create custom task workflows tailored to your needs. Project managers can define specific workflow stages for individual task groups, color-code each stage for quick identification, and apply them selectively across a project. |
Issue Resolution | Log, prioritize, and resolve operational issues fast; enable real-time collaboration, assignment, and escalation. |
Dedicated Operational Focus | Align projects with operational strategy—prioritize uptime, efficiency, and resource allocation unique to your area. |
Real-Time Tracking | Use dashboards to monitor task statuses, deadlines, SLAs, and resource usage for data-driven proactive management. |
Use Cases for Operational Projects
IT & TechOps: Track ongoing system maintenance, infrastructure upgrades, and incident response.
Facilities Management: Schedule and monitor building maintenance, repairs, and safety inspections.
Compliance Teams: Manage audit preparation, certification renewals, and regulatory reporting.
Customer Support: Handle support ticket workflows, service requests, and routine follow-ups.