Skip to main content

How-to Use Direct Messaging

Updated this week

Direct Messaging enables private, focused conversations between individuals or small groups. This feature supports quick decision-making and confidential communication outside of project-wide channels, making it ideal for one-on-one chats, sensitive discussions, or fast collaboration when clarity is needed without the distraction of larger team conversations.

1. One-on-One Messaging

  • Start Private Conversations:
    Initiate a direct message with any team member to discuss confidential or personal matters without involving the entire project team.

  • Instant Access:
    Quickly reach out to colleagues for clarifications, approvals, or immediate feedback, all without leaving the platform.

  • Message History:
    All direct messages are stored and easily accessible, allowing you to revisit previous conversations for reference or follow-up whenever needed.

2. Group Chats

  • Small Group Collaboration:
    Create group messages with select team members to coordinate on specific tasks, brainstorm solutions, or discuss topics that don't require the attention of the entire project team.

  • Focused Discussions:
    Keep your group chats organized and on-topic to ensure important details and decisions are not lost among broader conversations.

3. Privacy and Notifications

  • Confidentiality:
    Direct messages are visible only to their participants, ensuring sensitive information stays secure and private.

  • Notification Controls:
    Receive real-time alerts for new direct messages, and customize notification preferences to minimize interruptions based on your needs.

4. Seamless Communication Flow

  • Integrated Experience:
    Direct Messaging complements project channels and task-specific message threads, allowing you to fluidly switch between public and private conversations depending on the context and sensitivity of the discussion.

Did this answer your question?