Privacy, security, and data handling
What MindStaq says about security and compliance, and what you control about your own data.
AvailableLast reviewed 2026-10-05
Understand what MindStaq states about security, and which controls you have over your account and data.
What MindStaq states
- MindStaq states on its sign-up page and public website that it is SOC 2 and GDPR compliant. This guide does not add detail beyond that statement. For reports or contract terms, contact support.
- The public website lists zero data retention for the Enterprise plan. Availability for your workspace should be confirmed with support before you rely on it.
What you control
- Your sign-in. Change your password under Profile, in Account & Settings (see Update your profile and switch workspaces). Use Log out at the bottom of the sidebar on shared devices.
- Who sees your work. Data is scoped to the workspace you are in. See Understand workspace scoping and access.
- Connected apps. Connect and disconnect apps yourself. Connector sign-in credentials are handled by a separate credential service, as stated on the Connectors tab. See Connect tools and apps.
- Memories. The Memories tab in Account & Settings lets you manage what the AI remembers.
- MCP keys. In MCP Tools you can revoke a key with Revoke key.
Tips
- Do not paste passwords or secrets into chats.
- Only attach files you are allowed to share with your workspace.
Troubleshooting
- Need a compliance document or have a data request: contact support and say it is a compliance or data request.
- You think your account is compromised: change your password, log out, and contact support.
Related guides
- Understand workspace scoping and accessLearn why your projects, chats, and work depend on the workspace you are in, and what workspace and project roles control.
- Connect tools and appsSee which tools you can connect to MindStaq, what is available today, and how to connect or disconnect one.
- Update your profile and switch workspacesChange your name, photo, and password, and move between your workspaces.
Still need help?
Email [email protected] and tell us what you were trying to do.
Email supportSpotted a mistake or something out of date? Report a problem with this guide. No email app? Write to [email protected] and name this guide.