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How to connect domain

Updated over a month ago

Step 1: Add Your Domain in MindStaq

  1. Go to Workspace Settings:
    Navigate to your Workspace settings.

  2. Add Allowed Domain:
    Click the ‘Add’ button under the “Workspace allowed domain” section.

  3. Enter Domain Name:
    In the pop-up window, type your domain name (e.g., yourcompany.com) in the Domain Name field.

  4. Submit:
    Click the ‘Submit’ button.

Step 2: Get Verification Instructions

After you submit your domain, you’ll see a new screen with domain verification details (like the example shown below):

  • Record Type: TXT

  • Alias or Host Name: _mindstaq-domain-challenge

  • Value or Content:

    (a unique string, e.g., e7866590e55ae71d72af4ec8a93a99c33eed7011065a56085b)

Step 3: Add a TXT Record in Your Domain’s DNS

What is a DNS TXT Record?
A DNS TXT record is a type of setting you add in your domain’s backend system (provided by your domain host, such as GoDaddy, Namecheap, Google Domains, etc.). This record helps us verify that you own the domain.

Here’s how to add the TXT record:

  1. Log in to your domain provider (where you purchased your domain, such as GoDaddy, Google Domains, etc.).

  2. Go to DNS Management:
    Find the section for managing DNS records for your domain (example.com).

  3. Add a New TXT Record:

    • Type: TXT

    • Name/Host/Alias: _mindstaq-domain-challenge

      • (Note: Some providers may require you to enter the root symbol @ if there’s no subdomain, but usually the exact text is required as given.)

    • Value/Content: Paste the unique key provided on your screen

      (e.g., e7866590e55ae71d72af4ec8a93a99c33eed7011065a56085b).

  4. Save DNS Changes.

  5. Wait for a Few Minutes:
    DNS changes may take a few minutes (up to 24-48 hours in rare cases) to propagate worldwide.

Step 4: Verify the Domain

  1. Return to the MindStaq domain verification screen.

  2. Click the ‘Verify’ button.

If everything is set up correctly, your domain will now be successfully connected!


Troubleshooting Tips

  • DNS changes not detected? Wait a few more minutes and retry.

  • Incorrect TXT record? Double-check the Host/Alias and Value fields match what is shown in MindStaq.

  • Still having trouble? Contact your IT team or domain provider’s support for help adding DNS records.

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